Terms of Service

Eligibility

You must be at least the age of majority in your jurisdiction and legally able to enter into contracts to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

User accounts

You are responsible for the accuracy of the information provided at sign-up, for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized access.

Merchant responsibilities

• Provide accurate business information and keep it up to date.
• Comply with applicable laws, including consumer protection, taxation and data protection.
• Publish clear terms of sale, refund and shipping policies on your storefront.
• Respond to shopper inquiries and disputes in a timely manner.
• Ensure your use of the Services complies with our Acceptable Use Policy.

Subscriptions

Certain features are available under paid subscription plans. Plan details, features and included volumes are described on our Pricing page. Unless otherwise stated, subscriptions renew automatically for successive periods.

Fees

Fees for the Services are listed on our Pricing page and may include per-transaction fees, subscription fees and add-on charges. We may update our fees with reasonable prior notice.

Billing

You authorize us and our payment providers to charge your designated payment method for all fees and taxes owed. If a payment fails, we may retry the charge and, after reasonable notice, suspend paid features until payment is received.

Platform availability

We work hard to keep the Services available and performant, but we do not guarantee uninterrupted access. Scheduled maintenance, upgrades and events outside our reasonable control may occasionally affect availability. Status information is published on our public status page.

Intellectual property

The Services, including software, design and content we create, are owned by Technio or our licensors and are protected by intellectual property laws. You retain ownership of content you submit and grant us a limited license to host, process and display it as needed to operate the Services.

Acceptable use

Your use of the Services must comply with our Acceptable Use Policy, which is incorporated into these Terms.

Termination

You may stop using the Services at any time. We may terminate or suspend your account if you materially breach these Terms, if required by law, or if continued provision of the Services creates risk for other users or for us.

Suspension

We may temporarily suspend access to protect the Services or investigate suspected violations, and will provide notice where reasonably possible.

Refund policy

Subscription fees are generally non-refundable except where required by law. Transaction-level refunds to shoppers are managed by merchants through the Techniodashboard, subject to the underlying payment method rules.

Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Services will be uninterrupted, secure or error-free.

Limitation of liability

To the maximum extent permitted by law, Technio and its affiliates will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues or data arising out of or related to your use of the Services.

Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any dispute will be resolved in the courts of the same jurisdiction, unless mandatory local law provides otherwise.

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